FAQ's

❓ Frequently Asked Questions (FAQs)

1. What types of watches do you offer?

We offer a wide range of watches including analog quartz, chronographs, GMT/dual-time models, solar-powered watches, and eco-friendly timepieces made with sustainable materials.

2. Are your watches water-resistant?

Yes! Most of our watches come with water resistance suitable for everyday use such as hand washing and rain. Please check the specific product page for exact water resistance ratings.

3. How long does shipping take?

Shipping times vary by location. Within India, delivery usually takes 3–5 business days. International orders typically take 7–14 business days depending on customs and courier services.

4. Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and times will vary based on destination and shipping method.

5. What is your return and exchange policy?

We accept returns and exchanges within 7 days of delivery for unused, unworn watches in original packaging. Please contact our support team at globalwatches@gmail.com to initiate a return or exchange.

6. Are your watches covered by a warranty?

Yes. All our watches come with a 1-year warranty covering manufacturing defects. This does not cover damage caused by misuse, accidents, or normal wear and tear.

7. Can I change the watch strap?

Absolutely! Many of our watches have interchangeable straps, allowing you to customize your look with nylon, leather, or eco-friendly bands.

8. How do solar-powered watches work?

Solar-powered watches charge their batteries using natural or artificial light. They require minimal maintenance and do not need regular battery replacements.

9. How do I care for my watch?

To keep your watch in top condition:

  • Avoid exposing it to extreme temperatures or magnetic fields

  • Clean it regularly with a soft cloth

  • Store it in a dry, cool place when not in use

  • Avoid harsh chemicals and water exposure beyond the specified resistance level

10. How can I contact customer support?

You can reach us anytime at globalwatches@gmail.com Our support team is available Monday to Saturday from 10 AM to 6 PM.